Resort Hurghada Policies


Internet

WiFi is available in public areas and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and costs USD 4 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 11 years old stay for US$15 per person per night when using an existing bed. Adults stay for US$25 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.


Important Information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Royal Lagoons Resort & Aqua Park in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Restaurant is closed from Sat 17 Jul 2021 until Fri 31 Dec 2021 When booking more than 5 rooms, please note that different conditions may apply. Children policy : -First Child from 0 - 11.99 Years and above will be free of charge sharing parents’ room on same meal plan without extra bed . (12 years to be considered as adults) -Second Child from 5.99 - 11.99 will pay 50% from the adult rate in the room in the same parent’s room with same meal plan. (12 years to be considered as adults) and the children charge will be paid upon arrival Children Birthday Certificates should be present upon arrival Only one extra bed per room will be provided at an additional charge. All Inclusive Concept according to Resort Policy. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Royal Lagoons Resort & Aqua Park of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. SPA and Sauna are closed from Mon, Jun 07, 2021 until further notice accordance with the destination's local government guidelines in response of Covid-19 precaution